While the phone number looks to be our Customer Care Center phone number, when you click the link, you are redirected to a different number. When you respond, you will receive a phone call appearing to be from Centennial Bank, but it is NOT.
ReadTax-themed Fraud
During tax season, there is an uptick in fraud with a tax theme. This can include W-2 phishing, spoofed tax preparer or government websites, and other forms of phishing. Below are some tips to help you avoid falling victim to these fraud attempts. Be wary of emails purporting to be from the IRS or other […]
ReadHow to Change Funding Account for Bill Pay1 Pick and choose which account you would like to use to pay your bills. Step 1: Log into your online banking Step 2: Click on profile and edit profile. Step 3: Scroll down to the Zelle™ section and click on the edit your Zelle™ Settings option. Step […]
Beware of Text Message Scam
Beware of Text Message Scam DO NOT CLICK THE LINK! This text message is NOT from Centennial Bank! There are many ways that scammers may attempt to trick you into giving them your personal information. They may use texts (like the one above), emails and phone calls to attempt to gain your personal information. Impersonation […]
ReadHow to Enroll in Zelle™
How to Enroll in Zelle™ Enrolling in Zelle will make it easier for you to send and receive money from others. Before enrolling, it is important to first verify your phone number. Step 1: Log into your online banking. 2 Step 2: Click on Profile and Edit Profile. Step 3: Scroll down to the Account […]
ReadHow to Change Funding Account for Zelle™
Pick and choose which account you would like to connect to Zelle Step 1: Log into your online banking2 Step 2: Click on profile and edit profile. Step 3: Scroll down to the Zelle section and click on the edit your Zelle Settings option. Step 4: Place a check mark in the box next to […]
ReadCard Not Working
There are a variety of reasons your debit or credit card may not process a transaction. In many cases, our systems are picking up transactions that seem suspicious and are potentially caused when you travel. Call-ahead Travel Notes can help you avoid the confusion of blocked transactions making access to your money more convenient and […]
ReadUnauthorized Account Activity
If you believe your Online Banking ID or Password has become known to an unauthorized person, or if an unauthorized transaction has occurred involving your account, please notify us immediately using general contact information in the form below or by calling our Customer Care Center.
ReadLost or Stolen Card
Centennial Bank debit/credit cardholders may report lost or stolen cards by: Phone or by visiting a Centennial Bank branch during normal operating hours.
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