Centennial Bank will be updating our Text Banking short code beginning April 30th, 2021. In an effort to create a more streamlined Text Banking experience, we will combine the current short code for Text Banking with the 10 digit Text Alert phone number to allow you to utilize all of Centennial Bank’s Text Banking and […]
ReadCatfishing
Catfishing is when an online fraudster develops a relationship with a victim online over time by pretending to be someone else. Frequently, the purpose of catfishing is to steal the victim’s identity or take money from the victim. Ways to spot someone who may be catfishing. Search their name on the internet to see if […]
ReadCustomer Care Center Phone Lines
We are working feverishly on the phone lines as many of you are attempting to call in for assistance. Call volume is at an all-time high currently and you could receive a busy signal, no signal at all or a wait message with adjusting times. If you don’t connect please don’t continually try to call. […]
ReadMobile 5.0 App Update
Centennial Bank’s Mobile App will be getting some enhancements soon! The type of update you perform is dependent on the device you will be updating. Instructions for device types are shown below. Knowing your credentials (Username and Password) ahead of the March 16th update will play a huge part in easing your transition to Mobile […]
ReadPhone Number Spoofing
There are many ways that scammers may attempt to trick you into giving them your personal information. They may use emails, texts and even phone calls to attempt to gain your personal information. Impersonation is a commonly used method. The impersonation may even start before you answer the phone. Your phone can be tricked into […]
ReadMobile Banking Maintenance
Mobile Banking access will be down for regular maintenance starting Sunday, October 25th @ 12am CT through Sunday, October 25th @ 6am CT. Please visit my100bank.com to access your Online Banking information during this time-frame. We apologize for any inconvenience you may experience.
ReadHow Vendor Email Compromise Works
Before fraudsters commit the attack, they must gain access into the business’ email system by sending the business a phishing email. Once an employee has opened the email and their email account has been compromised, the fraudster sets an email rule to forward copies of the employee’s email account in order for the fraudster to […]
ReadCould You be a Victim of Unemployment Benefits Fraud?
Published July 24, 2020 The United States Secret Service has put out alerts announcing an increase in fraudulent unemployment benefits claims since the COVID-19 pandemic started in America. Unemployment offices all over the country have seen huge numbers of unemployment claims this year but in Washington, Florida, Oklahoma, Wyoming, Rhode Island, Massachusetts and North Carolina […]
ReadBeware of COVID-19 Scams
Beware of COVID-19 Scams Published April 21, 2020 Be cautious of emails and texts received concerning the Coronavirus. Hackers can take advantage of current events by infecting electronic devices via phishing emails and texts. They will make any drastic claim they can think of to get you to open their email or text message. Some […]
ReadCard Not Working
There are a variety of reasons your debit or credit card may not process a transaction. In many cases, our systems are picking up transactions that seem suspicious and are potentially caused when you travel. Call-ahead Travel Notes can help you avoid the confusion of blocked transactions making access to your money more convenient and […]
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