Losing your credit or debit card can be a stressful situation, but Centennial Bank can help keep your account safe and secure.
ReadWire Fraud
Wire fraud threats have been increasing for financial institutions and their customers. It is important to know how does the bank call you and what do they ask for so you do not become a victim to wire fraud.
ReadBeware of Text Message Scam and Phone Number Spoofing
While the phone number looks to be our Customer Care Center phone number, when you click the link, you are redirected to a different number. When you respond, you will receive a phone call appearing to be from Centennial Bank, but it is NOT.
ReadBe Prepared with Cybercrime on the Rise
Experts believe Cybercrime will be on the rise following Russia’s invasion of Ukraine.
Centennial Bank uses established technologies to protect online customer accounts. Information passed from our customers’ computers to the bank is protected through the use of encryption.
ReadCard Not Working
There are a variety of reasons your debit or credit card may not process a transaction. In many cases, our systems are picking up transactions that seem suspicious and are potentially caused when you travel. Call-ahead Travel Notes can help you avoid the confusion of blocked transactions making access to your money more convenient and […]
ReadUnauthorized Account Activity
If you believe your Online Banking ID or Password has become known to an unauthorized person, or if an unauthorized transaction has occurred involving your account, please notify us immediately using general contact information in the form below or by calling our Customer Care Center.
ReadLost or Stolen Card
Centennial Bank debit/credit cardholders may report lost or stolen cards by: Phone or by visiting a Centennial Bank branch during normal operating hours.
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(888) 372-9788