There are a variety of reasons your debit or credit card may not process a transaction. In many cases, our systems are picking up transactions that seem suspicious and are potentially caused when you travel. Call-ahead Travel Notes can help you avoid the confusion of blocked transactions making access to your money more convenient and […]
ReadUnauthorized Account Activity
If you believe your Online Banking ID or Password has become known to an unauthorized person, or if an unauthorized transaction has occurred involving your account, please notify us immediately using general contact information in the form below or by calling our Customer Care Center.
ReadLost or Stolen Card
Centennial Bank debit/credit cardholders may report lost or stolen cards by: Phone or by visiting a Centennial Bank branch during normal operating hours.
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Business Email Compromise
According to the FBI (Federal Bureau of Investigation), business email compromise has already caused US based companies alone $12.5 billion in losses as of 2018. So…What is business email compromise? We will refer to the person(s) as “bad guy” for a general description of the person who assumes the identity of a company employee and […]
ReadMortgage Loan Types
► Fixed Rate Mortgage The traditional fixed-rate mortgage has a constant interest rate and monthly payments that never change. This may be a good choice if you plan to stay in your home for seven years or longer. If you plan to move within seven years, then adjustable-rate loans are usually cheaper. As a rule […]
ReadMobile App Upgrade
To continue to give you the best tools possible for your online mobile banking needs, we have updated our mobile banking app¹. Many users have not updated to the latest version and it will be vital to take on future updates.
ReadSMiShing Fraud is Active
Looks like the robo phishers are at it again. Our Customer Care Center is reporting quite a number of calls from customers about …
ReadCommercial Fraud Information
Commercial customers please be aware that we are seeing a significant spike in commercial fraud and phish attempts. Some of the specific attempts being reported …
ReadBeware Ransomware
Cyber criminals have become more sophisticated and business-minded. This seems to be the recurring theme with each of the cyber security topics we discuss. In this blog we plan to touch on Ransomware. Ransomware is a form of malware that takes over …
ReadImportant Tax Fraud Alert
On February 21, 2018 the Internal Revenue Service issued alert number I-22118-PSA. This alert in summary is to notify the public that there has been a significant increase in W-2 phishing scams. The IRS’s Online Fraud Detection & Prevention (OFDP) unit monitors for suspicious emails has noticed these requests were typically followed by or combined with a request for an unauthorized wire transfer.
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