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Looks like the fraudsters have come up with a new way to gain access to credit and debit cards. We have received a number of calls detailing a situation where the customer receives an email from Amazon, Apple, Venmo, etc. stating their debit card has been charged twice for a recent purchase. This email provides a phone number for the customer to call. When the customer calls, they are instructed to download an app to have the refund issued for the second charge. This app is spyware and allows the fraudster to gain access to the customer's phone so they are able to obtain one time pass codes. The refund is never issued and additional charges start to appear on the customer's card.Read
It is important for customers to know the difference between unauthorized vs. authorized transactions and the protections offered by Centennial Bank.Read
November brings longer nights, shorter days and a time to reflect on all that we are grateful for. It’s also the perfect time to shift our mindset about money and r ...Read
Centennial Bank customers please beware of a new text message scam containing a contact phone number link.Read
There are a variety of reasons your debit or credit card may not process a transaction. In many cases, our systems are picking up transactio ...Read