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Cash Management Email & Text Alerts FAQs

  • Question Icon

    What is a Balance greater than Amount Alert?

    Balance greater than Amount Alert informs you each day when your available balance rises above the value limit you have set for the Alert.

  • Question Icon

    What is a Balance less than Amount Alert?

    Balance less than Amount Alert will inform you if your available balance falls below the value limit you have set for the Alert. This Alert can be daily or immediate depending on user settings.

  • Question Icon

    What is a Deposit exceeds Amount Alert?

    Deposit exceeds Amount Alert informs you immediately if a deposit to your available balance exceeds the value limit you have set for the Alert.

  • Question Icon

    What is a Loan Payment Due Alert?

    Loan Payment Due Alerts will inform you daily when your loan payment is due. Alerts are based on user settings.

  • Question Icon

    What is a Loan Payment Past Due Alert?

    Loan Payment Past Due Alerts will inform you daily if your loan payment is past due.

  • Question Icon

    What is a Transaction exceeds Amount Alert?

    Transaction exceeds Amount Alerts informs you immediately if a transaction posts to your account over the value limit you have set for the Alert.

  • Question Icon

    What is an Insufficient Funds or Overdraft Item Alert?

    Insufficient Funds or Overdraft Items Alerts will inform you daily if an overdraft item has posted to your account.

  • Question Icon

    What is an CD Maturing Alert?

    CD Maturing Alerts will inform you daily when your deposit is maturing. Alerts are based on user setting.

  • Question Icon

    What types of Alerts are available?

    Daily and Immediate Alerts can be set to text you regarding a variety of account activity, depending on the Alert Type you choose.

    1. Daily Alerts can notify you of Insufficient Funds or Overdraft, Loan Payment Past Due, Loan Payment Due, CD Maturing, Balance less than Amount, and Balance greater than Amount once daily.
    2. Immediate Alerts can notify you of Balance less than Amount, Balance greater than Amount, Transaction exceeds Amount, Deposit exceeds Amount, and Negative balance as soon as the transaction is processed.

  • Question Icon

    What is a Positive Pay Exception Item Alert?

    Positive Pay Exception Item Alert informs you when an exception is needed to be decided.

  • Question Icon

    What is a Positive Pay Issue Item File Upload alert?

    Notification when a Positive Pay issue file has been uploaded to the bank.

  • Question Icon

    What is an ACH Returns and NOC Alert?

    Notification of an originated ACH Return or NOC (Notification of Change)

  • Question Icon

    What is an ACH File Verified Alert?

    ACH file verified alert informs when an ACH file has been verified and ready for processing.

  • Question Icon

    What is an ACH Recurring Batch Error Alert?

    Notification when there is an error with the Recurring ACH file for processing.

  • Question Icon

    What is an ACH Recurring Batch Scheduled Alert?

    Notification of a Recurring ACH batch sheduled for processing.

  • Question Icon

    What is an ACH File Released Alert?

    ACH file released alert informs you when an ACH file is released to the bank for processing.

  • Question Icon

    What is an Incoming Wire Alert?

    An Incoming wire alerts notifies you when an Incoming wire has been received for your account.

  • Question Icon

    What is a Domestic Wire Transfer Pending Approval Alert?

    Notification when there is a Domestic wire waiting to be approved for processing.

  • Question Icon

    What is a Domestic Wire Transfer Approved Alert?

    Notification when a Domestic wire is approved for processing.

  • Question Icon

    What is a Domestic Wire Transfer Completed Alert?

    Notification that a Domestic Wire has been received by the Federal Reserve.

  • Question Icon

    What is an International Wire Transfer Pending Approval Alert?

    Notification when an International Wire waiting to be approved for processing.

  • Question Icon

    What is an International Wire Transfer Approved Alert?

    Notification when an International Wire is approved for processing.

  • Question Icon

    What is an International Wire Transfer Completed Alert?

    Notification when an International Wire is received by the Federal Reserve.

  • Question Icon

    What is an ACH File Pending Approval Alert?

    Notification when there is an ACH file waiting to be verified.

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