Our Customer Care Center Representatives are dedicated to assisting you in a number of ways. For your privacy and protection, they will ask security questions about you and your account to ensure positive verification about your identity.
Customer Q&ACentennial Bank offers many convenient Do It Yourself services marked with the
Please call Customer Care (888-372-9788) to change your address, email address, phone number and more.
Please call Customer Care (888-372-9788) or our Bill Pay support center (855-682-9045) or find this information in your Online Banking Bill Pay account.
Find our locations and ATMs.
Call Customer Care (888-372-9788) and our representatives can connect you with a lender in your area.
Call Customer Care (888-372-9788) or order checks online.
Comments from our customers are extremely important to us. Feel free to complete and submit our customer comment form.
Call 1-800-236-2442 (domestic)
For business credit cards, please call 1-800-221-5920
For consumer credit cards, please call 1-800-883-0131
In order to help insure uninterrupted card use, please call Customer Care (888-372-9788) and let us know if you plan to make an unusually large purchase, use your debit card outside of the state or country.
Please call Customer Care (888-372-9788) immediately.
Call Customer Care (888-372-9788) or login to Online Banking and sign up within your Online Banking account.
Visit our website and click on the “Enroll Now” link beneath the Online Banking login.
Yes, for a nominal fee, Customer Care (888-372-9788) can conduct online phone transfers. Please view the schedule of fees for current phone transfer pricing.
Please call Customer Care (888-372-9788) first, and then visit the nearest Centennial Bank location. Customer Care will place special instructions on your account.
Please call Customer Care (888-372-9788) to reset or unlock your Online Banking account.
Please call Customer Care at (888-372-9788) to reset or unlock your Mobile Banking account.
Our Customer Care (888-372-9788) representatives can provide a one-day only verbal payoff amount and assist you with basic loan information over the phone, or can connect you with your local lender.
Call Customer Care (888-372-9788) to issue a stop payment order. Then proceed to the nearest Centennial Branch location to complete the process within 24 hours. Your signature is a requirement.
In order to comply with security & privacy regulations, we are unable to verify funds or provide information on another customer' account. Customer Care (888-372-9788) can verify funds on cashier's checks only.
Call Customer Care (888-372-9788) for questions about 1098 and 1099 forms.
Have More Questions? We'd love to hear from you!
Reach us by phone at 888-372-9788, Monday - Friday, 7 a.m. to 7 p.m. CST. Saturday hours are 8 a.m. to 2 p.m. CST.
Email your questions and comments.