Skip Navigation

Search This Site

Search Icon

Close Icon

Check Fraud

Blank check with scam written across the front

Despite the decline in the use of checks, the amount of check fraud has increased in recent years in the United States. Check fraud can involve writing bad checks, stealing and altering checks or forging checks. It is important when writing or receiving checks to carefully monitor your checking account and to be aware of possible check fraud.

One common method of check fraud is when a check is stolen from a USPS box, carrier or mailbox and then the fraudster alters the check by erasing the amount and the payee — the recipient of the check. The fraudster then writes in a new amount and addresses the check to themselves.

Another common method of check fraud is known as paper hanging. Paper hanging is when the fraudster intentionally writes a bad check and takes advantage of the time it takes for the check to clear. The fraudster will receive the product or service they paid for but then they will put a stop-pay on the check or the check itself will bounce.

Be mindful when writing or cashing checks to monitor your account. When writing a check, look at your account within a 24-hour period to make sure the check is deposited by the correct recipient. It is important to verify that the endorsement is the person who you wrote the check to. The person writing the check is responsible for up to 30 days to make sure the check is endorsed by the correct person. When receiving a check, make sure the check clears and the funds are available before wiring funds. This process can take up to two weeks.

If you feel you have been victimized by a fraud attempt, contact our Customer Care Center immediately at (888) 372-9788.

Get in Touch

Need assistance with something?
Our team members are available to help you
Monday to Friday 7am - 7pm CT / 8am - 8pm ET
Saturday 8am - 2pm CT / 9am - 3pm ET.

Call Icon(888) 372-9788 Online Help Center

User Icon

User Icon

Email Icon

Phone Icon

Warning: This email is not encrypted, please do not include any personal information or passwords. An email is NOT a secure means of communication and should NOT be used to convey your social security number, date of birth or account number.

Privacy Statement: Any information that you provide us about yourself through this website will be used solely for the purpose for which it is provided and will not be given to any non-affiliated third party except as is necessary to accommodate your request, or as may be required by law or legal process.