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Text Banking FAQs

  • Question Icon

    Can I use both Text Banking and Mobile Banking on my phone?

    Yes, you can use both options from the same phone. To do so you will need to activate each option on your phone prior to use.

  • Question Icon

    Is Text Banking supported on my phone?

    Text Banking will work on any text message (SMS) capable phone from one of our supported carriers.

  • Question Icon

    What are the Text Banking commands?

    Summary of available balances for all accounts
    Summary of recent transactions per account
    List of available Text Banking commands
    Help content for Text Banking
    Receive a Link for the Centennial Mobile Browser website
    De-activate all Centennial Text Banking text services

    NOTE: You can check for additional available commands by activating your phone and sending C to 83396.

  • Question Icon

    What is Centennial Bank’s Text Banking shortcode?

    All text messages should be sent to 83396.

  • Question Icon

    What is Centennial Text Banking?

    Text Banking gives you access to your accounts via text (SMS) messages on your phone. It's a fast, easy way to look up account balances or recent account history by sending a text command to a shortcode.

  • Question Icon

    Will I receive unsolicited text messages?

    No. You will only receive messages when you specifically request them with one of the Text Banking commands or if you subscribe to Mobile Alerts.

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  • Certain transaction fees, limitations and requirements may apply. Please refer to the product terms and conditions or see Bank for details. All services subject to prior Centennial Bank approval.
  • Centennial Bank does not charge you a fee for using Mobile Banking. Your wireless carrier’s data and text message rates may apply.

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