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Text Banking FAQs

  • Question Icon

    Can I use both Text Banking and Mobile Banking on my phone?

    Yes, you can use both options from the same phone. To do so you will need to activate each option on your phone prior to use.

  • Question Icon

    Is Text Banking supported on my phone?

    Text Banking will work on any text message (SMS) capable phone from one of our supported carriers.

  • Question Icon

    Will I receive unsolicited text messages?

    No. You will only receive messages when you specifically request them with one of the Text Banking commands or if you subscribe to Mobile Alerts.

  • Question Icon

    What are the Text Banking commands?

    Function
    Command
    Description
    Command
    C or Com
    List of available Text Banking commands
    List
    L or List
    List of all accounts
    Balance (All)
    B or Bal
    Summary of available balances for up to 5 accounts in a single request
    Balance (Single)
    B ####
    Single available balance for specified account
    History
    H ####
    Summary of recent transactions for specified account
    Help
    HE or Help
    Help content for Text Banking
    Stop
    S or Stop
    De-activate all Centennial text services
    NOTE: You can check for additional available commands by activating your phone and sending C to (855) 206-4100.

  • Question Icon

    What is Activation?

    Activation is a one-time process that helps ensure your security. An activation code is issued to you on the online enrollment site. You will need to enter this code on your device to begin text banking. We recommend you print your activation code and installation instructions for easy reference during installation.

  • Question Icon

    What is Centennial Bank’s Text Banking shortcode?

    All text messages should be sent to (855) 206-4100.

  • Question Icon

    What is Centennial Text Banking?

    Text Banking gives you access to your accounts via text (SMS) message on your phone. It's a fast and easy way to access account balances or recent account history by sending text commands to the Text Alerts phone number (855) 206-4100.

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Disclosure

  • Certain transaction fees, limitations and requirements may apply. Please refer to the product terms and conditions or see Bank for details. All services subject to prior Centennial Bank approval.
  • Centennial Bank does not charge you a fee for using Mobile Banking. Your wireless carrier’s data and text message rates may apply.

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