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#3 Crestview Plaza
Jacksonville, AR 72076
Fax 501-982-0096

Tim Sparks, President

timsparks@centurytel.net Tim is the President of Centennial Insurance Agency. Tim is a life long resident of central Arkansas. He graduated from University of Arkansas with a degree in Finance and Insurance. He serves on the board of Jacksonville Commerce Corporation. Tim started his insurance career in 1978.

Carol Sparks

Customer Service Representative
Carol is the wife of the Tim Sparks.  She has been with the agency for over 10 years and received her Property & Casualty insurance license in 2005.

Sally Crook

Customer Service Representative
Sally has been a licensed agent since she joined the agency in 1980.  Sally is a CSR and also assists with the accounting side of the agency, including accounts receivable and accounts payable.  Sally has lived in Jacksonville, AR for over 40 years.


2171 W. Main
Cabot, AR 72023
Fax 501-843-6504

Jamie Carter

Agency Manager
Jamie is the Cabot office Managing Agent. While earning a degree in Business Management at Arkansas State University, she began working for Centennial Insurance Agency in May 2005 and received her Property and Casualty insurance license in July 2005. Jamie and her family currently reside in Cabot, Arkansas.

Customer Service Representative


447 Southwest Drive
Jonesboro, AR 72401
Phone: 870-932-7448
Toll-Free: 800-382-3219
Fax: 870-932-7415




Dick Darouse

Richard "Dick" Darouse
Dick is the Agency President and has more than 40 years Life, Health and Employee Benefits insurance experience. He eared a business degree from ASU in 1969. Dick is a Charter Member of Jonesboro Unlimited and served on the board of directors of Liberty Bank of Arkansas. Dick has earned numerous sales and service awards throughout his very successful career.


Jim Agan

Jim Agan
Jim has 20 years of insurance experience and specializes in Life, Health, Employee Benefits, Property and Casualty Insurance. Jim was recently elected to the Board of Independent Insurance Agents of Arkansas. He serves on the board of directors for David Puryear Center.


Madonna Lee

Madonna Lee
Hired in 1996 as a receptionist, Madonna quickly advanced to the Employee Benefits Department. Madonna processes new clients, renewals and works hand in hand with Large Employee Benefits clients to insure compliance with any issue or service problem. 


Lorrie Rothe

Lorrie Rothe
Lorrie began her insurance career in 2000 in the Accounting Department, then advanced to the Service Department where she coordinates new hires and enrollees. She also assists groups with any service issues, including claims,  and insures COBRA and HIPAA compliance adherence.


Deborah Benefield


Deborah Benefield

Deborah joined the agency in 2008, after retiring from Arkansas Blue Cross and relocating to Jonesboro. She has over 29 years of health and life insurance product development, marketing and sales experience. She is proficient in organizing and conducting large meetings.


Floyd Morgan

William "Floyd" Morgan
With over 40 years of insurance sales and agency management experience, Floyd owned and subsequently sold Village Insurance in Northwest Arkansas. After serving as  General Manager of Harold Jarvis Agency in Crosset, he joined us as Agency Manager in 2012. 


Bubba Barnett

Pierce "Bubba" Barnett
Bubba has over 44 years experience in the insurance industry. He is a charter member of Jonesboro Unlimited, board member of Independent Insurance Agents of Arkansas and the 2006 Allen Kennedy Honoree (Highest Trusted Choice Agent Honor).


Sandy Phillips

Sandra "Sandy" Phillips
Sandy has been with the agency since 1987 and currently serves as Customer Service Manager. She has 29 years experience in Personal Lines Insurance and has obtained her CISR designation. Her varied skills and responsibilities ensure that the day to day operation and maintenance of the personal lines insurance is outstanding. 


Cathy Moore

Catherine "Cathy" Moore
Cathy obtained her P&C license in 1998 after working at the agency as a bookkeeper for five years. She advanced to servicing Personal Lines Customers with all phases of their insurance needs and problem resolution. She has daily interaction with customers and insurance companies as required. She is also one of the notaries in the office.


Karen West

Karen West
Karen began her insurance career with Summit Consulting in 1998. She obtained a CISR in 2002. Karen was previously an internal auditor for LA Workers Comp Corp. She achieved a P&C license in 2010 and began work as a Commercial Account Manager in 2012 dealing with customers and company personnel on a daily basis.


Shelly Rains

Shelly Rains
Shelly has over 12 years insurance experience. She achieved a P&C license in 1994 and is currently working toward her CISR. Shelly previously worked at the agency, then briefly left the insurance industry. She was rehired in January 2012.


Kathy Long

Kathy Long
Kathy began in insurance 1988 and obtained her license in 1995. She opened her own agency in 1997 and sold it in 1999 to pursue other interests. In 2012 when she moved to Jonesboro and began work  here as a Commercial Lines Assistant.


Todd Milne

Todd Milne
Todd has over 24 years insurance experience with a focus primarily on Commercial P&C. He served as the Senior VP of Commercial P&C Sales prior to accepting a position with the agency. He is an active member of the Catholic High Alumni Association and is involved with the Centers for Youth and Families


Ann Crump

Ann Crump
With over 30 years of insurance experience, primarily in Commercial Accounts, Ann serves as account manager for Todd Milne as well as assists others when required. Ann also provides customer service and helps with claim issues.


Nicole Gooch

Nicole Gooch
Nicole has seventeen years accounting and human resources experience. She began in 2001 with the bank, then advanced to the insurance agency in 2005 where she assumed responsibility for all accounting, She also works in human resources and conducts other administrative needs as required.






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